Terms & conditions

Free worldwide shipment

• Shipping for any of our products is FREE to all addresses worldwide.
• We ship door to door service using DHL, one of the most recognized couriers. We provide to our clients with the tracking number, with it, they will check the status of the package.
• The delivery time will vary, depending on the product. If the product you will purchase is in stock may take one week, if is made to order, depending what location have to be ship. It may take 3-4 weeks .Each case is different, you can contact as for more details. We will make the effort to ship it as soon as we can. Please contact us if you have a special request.
• We cannot ship to PO or APO box addresses
• Package: Each product is carefully packed in a moisture-proof material, but because this is a natural product and must breathe this package must not continue closed to avoid the possible appearance of fungi or odors. Our advice is to open the package immediately once you receive it.

Attention

Custom duties and taxes are not included in the purchase price or shipping charge. You should check locally to determine what possible fees, customs and/or taxes may be charged.

Whole sale

If the client makes a formal exportation, will have to select the forwarder that he wants to use.

We provide the custom personal to deliver your goods. Some condition may apply to make a formal exportation. Contact us to get more information.

• Orders placed by you will not be binding on the company or deemed accepted unless & until written acknowledgement is issued.

Guarantee

Kara Leathers guarantees the quality of all his products, therefore if you think that you acquired a product with a dressmaking defect and / or quality, you will have to contact in the space of 24 hs of received the products and mail to info@karaleathers.com.ar (matter claim) directed to attention to the customer service.

Think that the proper characteristics of the leather are not considered to be defects or quality of the same one, like being marks, scratches holes.It affirms the originality of the cowhide.

Customer Serivce will send to the client a chart that it will have to complete to be able to evaluate not conformity of the product and will award a number of claim, to proceed to the evaluation and analysis of the case.

By which no return will be accepted unless our service department has notified to the client with an answer with the taken resolution and the procedures to continue .If the client returns the goods to Argentina, without the confirmation claim number. Kara leather will not accept the goods, an they will remain in Argentina Custom.

All our products have a guarantee of 6 months , but the defect have to be review for our control department.

Conditions of changes

If by e mail does not manage to detect if the defect was or not of manufacture, the client will have to pay the cost of the mailing of the product for the change.

Measures rugs

The measurement of the carpets can change (= +/-) for 2cm of the requested measurement. This owes to the elasticity of the leather.